frequently-asked-questions

I want to link my form to an account

To link a form endpoint to an account, please go to your endpoint’s admin page, and there you can link it to your Un-static account.

I lost my form's admin link. What now?

If you have a form that is already linked to an Un-static account, you can just login! If you have just registered a form endpoint, use your form to submit to your form endpoint. You will receive an e-mail on your registered address which will contain a link to request your admin link!

How can I test if my form works?

If you take your form link and add ‘/test’ to the end of the URL, you see a page to easily test the different methods to address your form endpoints.

You can also find the option to test your form on your form’s admin page.

Which file types and sizes can my form receive?

You can receive images (PNG, JPG, GIF, WebP), PDFs, Office documents (DOC, DOCX, XLS, XLSX, PPT, PPTX), text and CSV files, and ZIP archives. Executables and scripts are rejected. Each file can be up to 25 MB, with a total of 50 MB per submission. Files that are too large, of a disallowed type, or that would exceed your plan’s storage allowance are dropped with a note, while the rest of the submission still reaches you.

Can my form receive file uploads or attachments?

Yes, on a paid plan (Basic or Premium). Add enctype="multipart/form-data" and an <input type="file"> to your form, and we’ll receive the upload and e-mail you a secure download link. See how to receive file uploads for the full setup. On the free plan the text of a submission still arrives, but attached files are dropped.

How do file attachment downloads work, and how long are they available?

We don’t attach the raw file to your notification e-mail. Instead, the e-mail and your submission archive contain a secure download link for each file. The links are signed and expire when the submission is deleted at the end of your plan’s retention period, so a submission’s files stay downloadable for exactly as long as the submission itself.

How do I use my Un-static form endpoint?

In order to use your form endpoint, you will need to include the form reference into the HTML form on your site.

Can I use JSON data as well?

Yes, you can. Just as with an ajax call you will have to handle your own Google reCAPTCHA, and use the ajax endpoint.

Can I use Un-static forms from Javascript or jQuery.ajax()?

You can use Un-static forms from within Javascript as well. You will need to run your own Google reCAPTCHA or disable. We have step-by-step instructions for adding an AJAX contact form.

Can I use Un-static forms with a Hugo static site?

It’s easy to add an Un-static form to a website generated with Hugo. We have step-by-step instructions for adding a contact form to a Hugo site.

What happened to Brisk Forms?

We took control over the original briskforms.com domain and service at the end of 2019. Everything should still be working. If not, let us know!